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Report a Fraud

If you've been scammed, defrauded, or experienced cybercrime in England, Wales or Northern Ireland then you should report it to Action Fraud. 

Action Fraud is the UK's national centre for reporting fraud and cybercrime. You can report fraud or cybercrime to them any time of the day or night on their website.

Reporting online is quick and easy. The tool will guide you through simple questions to identify what's happened and advisors are available on web chat 24 hours a day to give you help and advice.

You can choose to register, login to an existing account, or continue as a guest.

By registering you'll be able to:

  • Save and resume a partly completed report
  • Track progress of your report
  • Add information to your report
  • Call Action Fraud to discuss your report
  • Receive an update by email.

If you continue as a guest you'll only be able to receive updates by email or post.

You can also report to Action Fraud by calling 0300 123 2040 Monday to Friday 8am - 8pm.

If you are calling from abroad please call +44 300 123 2040.

If you are a business, charity or other organisation that's suffering a live cyber attack, please call Action Fraud on 0300 123 2040 immediately. Specialist advisors are waiting to take your call 24 hours a day, 7 days a week.

When you make a report to Action Fraud, they send it to the National Fraud Intelligence Bureau (NFIB) to be assessed. The NFIB’s systems assess reports of fraud and cyber crime from across the UK. This helps to build a national picture of where fraud and cyber crime is taking place. Experts review the data from these reports to decide if there is enough information for the police to investigate.

 

Action Fraud is not an investigative body and cannot guarantee or prompt a police investigation or advise you on the contents of your report. Whilst we aim to provide an update to reports within 28 days, this is not always possible if the report is still under review by NFIB.

Other contacts

Contact eBay or PayPal if you feel you have been a victim of fraud when using their services.

You should always contact your bank or credit card provider if you notice unusual activity on your account or lose your credit or debit card.